A little help before you play.

Choose a handheld for a built-in screen and portable play. Choose a home game stick for a compatible TV or monitor. Compare screen sizes, controls, storage options, and package contents on each product page.

TV connections vary by model. Some consoles use AV output, some support HDMI, and others do not support TV output. Check your chosen model's specifications before ordering.

Package contents are listed on each product page and can vary by model or selected option. TVs, monitors, and accessories shown for demonstration are not included unless explicitly listed.

Use the tracking number in your shipping confirmation email. Our Track Your Order link takes you to the English 17TRACK website, where you can enter that number. A store order number is different from a carrier tracking number. Open 17TRACK ↗

A tracking number may be created before the carrier records its first scan. Check your shipping email and try again later. If you need help, email us with your order number.

Email playsonshop@gmail.com or message us on WhatsApp at +86 153 0890 2283. For an existing order, include your order number so we can help you find the right information.